Essence from Earth

PO Box 97

Emerald, Victoria, 3782


Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer the following methods through our secure checkout.

  • Secure Credit / Debit Card
  • PayPal
  • AfterPay
  • Zip Pay

Our entire website is encrypted with the latest security technologies available through Comodo security

All orders are shipped through the Australia Post Network. We offer Standard Parcel Post with Tracking


YES, Every order is processed with a tracking number which will be emailed to you as soon as your order is dispatched, you can also track you order via your account page.

We will always endeavour to fix or solve any dispute. If you are unhappy with your product we kindly ask that you return it to us and we can offer a full refund within 30 days.

All products are handmade to order. Please allow 2-4 business days for order processing and once shipped delivery times depend on Australia Post. During Peak periods this can slightly be longer but we will contact you if that is the case.

Send us an email